Wednesday Hint 1/28/09
Hint suggested by Joann Jacobson. Thanks, Joann!
When you check in an item that is not on file, you put it in Pat B's area so that she can add it to a database of not on file items. The reason we do this is that later on the patron will come in and argue with us about having returned that item. And we can't tell if he did or not, because it was not on file and didn't check in off his card. So, we rely on Pat's database.
So, here's the hint: if there is anything in the item, leave it there.
The mail and old checkout slips that are left in the item might have clues for Pat B to track down who the patron was so that she can get the item off his card.
When you check in an item that is not on file, you put it in Pat B's area so that she can add it to a database of not on file items. The reason we do this is that later on the patron will come in and argue with us about having returned that item. And we can't tell if he did or not, because it was not on file and didn't check in off his card. So, we rely on Pat's database.
So, here's the hint: if there is anything in the item, leave it there.
The mail and old checkout slips that are left in the item might have clues for Pat B to track down who the patron was so that she can get the item off his card.
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