Wednesday Morning Hint 12/3/08

Items Going to and Coming from other Libraries

Please be sure to check things thoroughly, if they are going to other libraries to go back home or fill a hold. Normally, we simply check to make sure an item has all the right parts, when we check it in or out. But if the item is going to another library for any reason, make sure it has all the right parts and make sure that none of the parts is damaged.

Also, please check items thoroughly when they are coming from other libraries to come back home. If an APL item is coming back here and is not filling a hold, and it is missing parts or clearly damaged, please DO NOT check it in. And please DO NOT put it in Brian’s problem basket. Put a yellow routing slip on it, and put it back on Sally’s shelves to go back to the library that sent it here. [You can tell who sent it here by using the Search/Holds screen to search by barcode, scanning the item, and reading the Message field that begins with “intransit from “.] Write a quick note on the yellow slip to explain why you’re routing it back. If you’re really busy, batch this task with other tasks that need a little extra time, i.e. setting things to repair status, etc.

If you accidentally checked the APL item in and then noticed it was missing parts or damaged, or if such an item is coming here to fill a hold, give it to Melody. Explain things to Melody. If she’s not around, leave her a note. She’s got a procedure to follow to get the item back to the library that sent it here and to re-open the hold for our patron.